Shipping Policy

Shipping Policy

We work hard to make sure your pet products are processed and delivered safely.

Order Processing

Orders are usually processed within 1–3 business days after payment is confirmed.

Delivery Time

Estimated delivery time is 7–15 business days. Delivery times may vary depending on your location, shipping carrier, customs, holidays, and other circumstances.

Some products may be shipped directly from international suppliers, including suppliers located in China.

Tracking Your Order

Once your order has been shipped, tracking information will be provided when available. You can use the tracking details to follow your package.

Shipping Delays

Delivery delays may occasionally occur due to customs, weather, carrier issues, holidays, or other unexpected circumstances. These delays are outside our control.

Incorrect Shipping Address

Please make sure your shipping information is correct before placing your order. We may not be able to change the address once your order has been shipped.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team.